Question 1

How does pricing work?

Accepted Answer

USDT trades at 1:1 with USD, plus one transparent desk spread. To buy 1,000 USDT you pay $1,000 plus the spread (e.g. +2% = $1,020). To sell 1,000 USDT you receive $1,000 minus the spread (e.g. −2% = $980). The exact number is shown before you lock your rate.

Question 2

What size can the desk handle?

Accepted Answer

Tickets start at 50 USDT and scale to six figures, filled from desk liquidity. For larger sizes, your dealer can confirm pricing and timing directly over WhatsApp.

Question 3

How fast is settlement?

Accepted Answer

Most orders settle within 10 minutes after payment is confirmed. You'll see live status updates on your tracking page, including on-chain hashes when complete.

Question 4

Which networks do you support?

Accepted Answer

We support USDT on TRC20 and BEP20. Pick your network when getting a quote — make sure your wallet matches the network you select.

Question 5

How does rate locking work?

Accepted Answer

When you enter an amount, the desk locks the spread and total for 60 seconds. Complete your order before the countdown expires to keep that price.

Question 6

Is my order verified?

Accepted Answer

Yes. Every order is confirmed over WhatsApp with a dedicated dealer, so your trade is tied to you and we can reach you if anything needs attention.

Question 7

What payment methods are accepted?

Accepted Answer

Buy orders are paid via Whish. Sell orders receive fiat payout via Whish after we confirm your USDT transfer on-chain.

Question 8

Can I track my order?

Accepted Answer

Yes. After verification you'll get an order number and a tracking link with live status, including on-chain transaction hashes when complete.

Question 9

Need help with an order?

Accepted Answer

Message us on WhatsApp — include your order number if you have one and we'll help you right away.

Frequently asked questions